Shipping policy

Processing Time All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). You will receive a confirmation email with tracking details once your order has shipped.

Shipping Destinations We currently ship to addresses within the United States.

Shipping Rates & Delivery Times We offer free standard shipping on all orders. Estimated Delivery: 7–30 business days depending on destination, carrier, customs processing, and seasonal demand.

Order Tracking Once your order ships, you'll receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.

Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date and we'll make it right.

Contact Us For any shipping questions, reach out to us at contact@hoven-ly.store or through our Contact Us page.